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Coastal IT

Coastal IT

Technology Service Provider for businesses throughout Southwest Florida.

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Getting Just-in-Time Feedback

When we first began our “Coastal IT 4.0” planning, we wanted to receive honest and direct feedback from our clients on how we were performing for them. There are many ways to “score” a service provider, from Yelp’s and Facebook’s 5-star recommendation structure to a thumbs-up or down score. After several evaluations, we have decided to deploy Crewhu, a simple 3-level client happiness discovery tool. When a service issue has been resolved, we will send our clients a final email explaining the resolution of the issue as well as three faces: green smiley, yellow neutral face, and a red angry face. By clicking on a face, our clients will be able to provide additional feedback on how we served them if they so choose.

Feedback has already started to come in!

We value this feedback tremendously, so if we are assisting you, please let us know how we did!

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Coastal IT Footer Logo IT that makes sense for your business © 2022 Copyright Coastal IT 3000 Immokalee Rd. Ste. 5 Naples, FL 34110

IT Services

  • IT Outsourcing and Managed IT
  • IT Consulting
  • IT Security
  • Data Protection and Business Continuity
  • Cloud Services
  • Email and Collaboration
  • IT Project Services
  • IT Assessments

About Coastal IT

  • About Us
  • Careers
  • Coastal Insights
  • Get IT Support
  • Contact Us